35% Fewer No-Shows. MedFirst Clinic.
Family medicine practice. Three physicians. 8,000+ patients. Suburban Atlanta. No-shows costing $180,000 per year in lost revenue and wasted slots. The existing reminder system sent one email 24 hours before. Most patients missed it.
35%
Fewer no-shows
$63K
Annual revenue recovered
14%
No-show rate (was 22%)
92%
Patient satisfaction with reminders
What Was Breaking
22% no-show rate. Single email reminder 24 hours before — many patients missed or ignored it. Front desk tried manual calls but could not reach everyone across 60-80 daily appointments. Empty slots meant lost revenue and longer waits for patients who needed to be seen. The manual approach was not scaling.
What We Installed
Custom intelligent scheduling and reminder system built and installed. Sends personalized reminders via each patient's preferred channel — SMS, email, or automated call — at optimized intervals based on their history. Patients with no-show patterns get additional touchpoints and one-tap rescheduling. Cancellations detected early and slots offered to waitlisted patients automatically.
“The no-show problem felt unsolvable. Dynamanic! built a system that fits exactly how our practice operates. We recover thousands in previously lost slots every month. Patients appreciate the reminders. It just runs. We do not think about it anymore.”
Dr. James Wright
Founder, MedFirst Clinic
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