AI Dispatch Copilot
Never Miss a Load. Never Hire a Dispatcher.
AI Dispatch Copilot runs your dispatch desk so you don't have to hire one. It answers broker calls 24/7, chases your drivers for check-ins, scores every load offer for real profit (not just rate per mile), captures your paperwork, sets up new brokers in minutes, and sends invoices the day a load delivers. Built for owner-operators and small fleets — the carrier with one truck or twelve, where dispatch is you, your spouse, or someone you can't afford to hire full-time. You stay in charge of every load. The AI does the busywork.
System Capabilities
Answers Calls You'd Otherwise Miss
A broker calls at midnight, on a Sunday, while you're on the road. The AI picks up, captures every detail of the load — broker, lane, rate, pickup, delivery, equipment, risk flags — and drops it in your inbox. You wake up to a sorted list of offers, not seven voicemails to return. You decide which to call back. Nothing gets booked without you.
Gets Your Drivers to Actually Check In
Drivers don't always answer the dispatcher's text. They will answer a one-question voice call. The AI calls them, asks the question — 'Where are you?' 'What's your ETA?' 'Any issues?' — waits for the spoken answer, and writes it down. Or sends an SMS check-in and parses whatever they reply. Stop chasing. Start dispatching.
Tells You What a Load Actually Pays You
A 2.40/mile load to Wyoming with deadhead back? You know that's a loser. A 2.10/mile load through Chicago that gets you home Friday? Maybe not. The Copilot looks at fuel, MPG, your driver pay, factoring, fixed costs, and deadhead — and tells you the real margin in dollars on each load before you accept. Every offer scores STRONG / OK / WEAK / SKIP at a glance.
Stops the Paperwork Hunt
Drivers text a photo of the BOL or POD; it's filed against the right load and ready to invoice the same day. Your COI, MC authority, W-9, and NOA live on your carrier file with expiration alerts so you know before a broker tells you the COI is stale. No more searching email at 8 AM to find what a broker needs.
Sends Brokers Your Setup Packet in One Click
New broker wants your packet — COI, W-9, authority, NOA. Today you forward four emails and pray you grabbed the right COI. Here: check the four boxes, type the broker's email, hit Send. Everything goes in one message. If anything's expired, the system warns you before you send something embarrassing.
Onboard New Carriers Without a Phone Call
If you're a dispatcher running multiple carriers, send a setup link. The carrier completes a short wizard themselves — MC# checked against FMCSA, their COI / W-9 / authority uploaded, a Dispatch Service Agreement e-signed in their name. You approve, and you're authorized to negotiate their loads. Hours of phone tag and PDF exchanges become 10 minutes of self-service.
Reads Your Email Like a Junior Dispatcher
Connect your Gmail or Outlook in one click. The AI reads every inbound broker email and tells you what it is — load offer, rate confirmation, check call, just thanking you. Routine acknowledgements get an auto-reply in your voice; anything that matters lands on your desk with a one-paragraph summary so you don't read full chains of 'per our conversation.'
Invoices Brokers and Factors the Day You Deliver
Load marked delivered → invoice PDF generated → emailed to the broker's AP or your factoring company, with your NOA respected automatically. Track advances, reserves, and final payment against each load. Driver pay statements compute weekly without you opening Excel. You get paid faster because you're not invoicing on Sunday night.
See It Running
Real screens from the live product — no mockups, no concept art.
Deployment Process
Set Up in Minutes, Not Weeks
Bring your existing dispatch phone number (or grab a new one). Plug in Gmail or Outlook. Tell us your trucks, drivers, target rate per mile, and what brokers you work with. There's no consultant, no two-week onboarding call. Most owner-operators are live the same day.
Let It Answer the Calls Tonight
From the moment you flip it on, every broker call gets answered. Every driver check-in goes out automatically. Every load offer lands in your inbox sorted by profit. You'll know within a week how much it's catching that you would have missed — usually 1–3 loads in the first month that pay for the subscription many times over.
Stay in Charge, Run a Bigger Operation
The AI doesn't book loads. It doesn't negotiate. It doesn't commit you to anything. You're still the one who says yes or no to every load. But now you're saying it from a sorted, scored list — not from voicemail at 7 AM with coffee in one hand. The same operator can run 2x the loads without adding payroll.
Operational Cost
Connects to Your Existing Stack
AI Dispatch Copilot plugs into the platforms you already run.
Common Questions
Will brokers know they're talking to a robot?
Yes — and they're fine with it. The AI introduces itself as the dispatcher's assistant on the first call ('I'm taking the load info so the dispatcher can call you back'). Brokers already deal with answering services, voicemail, and call-center scripts; a clean AI that captures every detail and gets back to them within the hour is an upgrade, not a downgrade. We've never had a broker refuse to leave a load with the assistant.
What if my driver ignores the check-in?
SMS check-in goes out at the time you configure. If the driver doesn't reply within your late-response window, the system flags it on your dashboard and (optional) sends you an escalation email or text. You can also have the AI call them directly with a one-question voice prompt — drivers who won't text often will pick up the phone. You decide how aggressive to set the chasing.
Do you take a cut of my loads?
No. AI Dispatch Copilot is a flat monthly subscription — $99 to $249 depending on truck count. We don't take a percentage, we don't take a cut, we don't get paid more when you book more. Your loads, your money. The only fees on top of subscription are pass-through Twilio costs for the calls and texts your number sends and receives — usually $10–$30/month for a single-truck operation.
What does it cost in phone fees on top of the subscription?
Twilio passes through call and SMS charges at their published rates — roughly 1¢/min for inbound calls, 0.8¢ per SMS segment. A typical owner-operator running 10 loads/week and 2 driver check-ins/day will spend $15–$35 on Twilio in a busy month. You pay Twilio directly, so the number's portable if you ever leave.
Can I cancel anytime?
Yes. Month-to-month, no annual contract on Starter or Professional. Cancel from your billing page; the subscription ends at the end of the current month. You keep your data — exportable as CSV. We don't lock you in because we don't have to.
Will it actually save me money or am I paying for hype?
Here's the honest math. Missing one decent load per month (say $1,800 gross at typical small-fleet margin) is a $300–$500 hit. Catching one extra you would have missed pays the Professional plan three times over. Most operators see 1–3 caught loads in the first month. If you don't see it after 30 days, cancel — we'd rather lose a fit than carry an unhappy customer.
Is this a freight broker?
No. We're carrier-side. The AI never accepts loads, never negotiates final rates, never commits you. Every load needs your click. We're an agent of the carrier — not a broker between shippers and you. If you're a dispatcher serving multiple carriers, each carrier you onboard signs a Dispatch Service Agreement that gives you authority to negotiate on their behalf.
How is this different from McLeod / Truckstop / a TMS?
TMSs are databases. They store your loads, drivers, and invoices. They don't answer the phone for you, they don't chase your drivers, they don't read your email, they don't tell you a load is unprofitable before you accept it. AI Dispatch Copilot sits in front of the busywork — calls, SMS, email, document handling, profit scoring — so the TMS has clean structured data when you eventually plug one in. We're complementary, not a replacement.
See AI Dispatch Copilot Running Live
We will show you AI Dispatch Copilot processing real data in a live demo. No slides. No pitch deck. Just the system running.
See It Run